Administration

Custom Email Address (TMS)

Available for

  • Ultimate and Enterprise plans

Get in touch with Sales for licensing questions.

A custom email address that is used to send notifications from a profile can be used instead of the standard system@phrase.com.

To set up a Custom Email Address, follow these steps:

  1. Contact the Phrase Support team and provide a domain and subdomain.

    Example:

    • Domain

      • abctranslations.com

    • Subdomain

      • email

    If the desired combination of subdomain and domain are not available, provide a replacement.

  2. Phrase Support configures the Custom Email and provides DNS Records needed for validation.

  3. Consult with the domain provider to update DNS records.

  4. Contact Phrase Support once DNS records are updated.

    Configuration will be validated and custom email activated.

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