Two-factor Authentication, also called Two-step Authentication or 2FA, increases the security of a user profile. The profile is linked via Google Authenticator or another compatible application to a mobile phone. In the case of changing phones, authentication codes are linked to the Google account and will transfer automatically and if using a new account, the codes can be exported from the Authenticator application.
When signing in to a Phrase profile, a username, password and security code that is generated on the mobile phone must be provided.
Two-factor authentication has to be enabled on the user level. It cannot be enforced for all users by an Administrator.
To set up Two-factor Authentication in the Phrase Platform, follow these steps:
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Install Google Authenticator application to a phone.
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Select Settings/Profile from the profile icon at the top right of the screen.
The page is displayed.
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Click on Security and scroll down to the section.
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Click Generate QR code and scan the presented QR code with a phone.
The application displays a six digit code.
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Enter the code in the field.
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Click Enable two-factor authentication.
The profile is linked to the application on the phone.
In case of issues with the authenticator application, refer to its documentation for troubleshooting (for example, the Google Authenticator help center).
Important
As of January 2026, setting up Two-factor Authentication from the Strings user profile settings has been deprecated.
Use the tab in the Platform user profile settings to set up Two-factor Authentication.
The user profile is linked via Google Authenticator, Authy or another compatible application to a mobile phone.
If already using Google 2-Step Verification with a Google account to sign in to Phrase, two-factor authentication is not required nor available.
To set up Two-factor Authentication in TMS, follow these steps:
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Install an authentication application to a phone.
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From the Settings
page, scroll down to the section and click on Two-factor Authentication.
The page opens.
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Scan the presented QR code with a phone.
The application displays a six digit code.
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Enter the code in the field.
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Click Verify.
The profile is linked to the application on the phone.