Integrations

HubSpot (TMS)

Content is machine translated from English by Phrase Language AI.

Available for

  • Team, Professional, Business and Enterprise plans

Get in touch with Sales for licensing questions.

 

Available for

  • Enterprise plan (Legacy)

Get in touch with Sales for licensing questions.

 

HubSpot connector allows the downloading of source content and uploading of translations to/from HubSpot Marketing Hub for the following content types:

  • Website pages

  • Landing pages

  • Themes

  • Blog posts

  • Emails

  • Forms (only Embedded and Standalone page forms are supported due to API limitations)

  • Files

HubSpot requires users connecting the integration to have App Marketplace permissions. If an error occurs, HubSpot recommends granting Super Admin permissions.

Note

zh_hans_cn and zh_hant_tw language codes are not supported by HubSpot and are mapped to zh-Hans and zh-Hant, respectively.

Use Cases

There are a number of use cases for the connector:

  • Project managers can add files directly to projects from an online repository. Only documents that match the connector's source language or don't have any language set are listed.

  • Set up the submitter portal allowing Submitters to add files to requests directly from the online repository. Only documents that match the connector's source language or don't have any language set are listed.

  • Use automated project creation (APC) to have new projects automatically created when a change in the last modified date is detected for monitored files or a folder.

    • Selected files are imported the very first time APC runs.

 

HubSpot Settings

No changes are required.

Phrase TMS Settings

Important

If accessing from a custom domain (ex. mydomain.phrase.jp), open an incognito browser window and log in via cloud.memsource.com or us.cloud.memsource.com to apply the authentication required for the creation or saving of the connector. After saving, the connector can be accessed via the custom domain.

  1. From the Settings Setup_gear.png page, scroll down to the Integrations section.

  2. Click on Connectors.

    The Connectors page opens.

  3. Click New connector.

    The Create connector page opens.

  4. Change the Type to HubSpot and provide a name for the connector.

  5. Click Connect to HubSpot.

    HubSpot login page opens.

  6. Log in to HubSpot and select an account.

    Note

    Login via Google or Microsoft is not supported.

    A checkmark will appear in the connector setup if the connection was successful. A red exclamation point will appear if it wasn't. Hover over the icon to see additional details.

  7. Import additional metadata for translation

    Customize the import with these metadata options:

    • Featured Image Alt Text

      Enable to include the alt attributes of featured images (e.g., on blog posts or landing pages) for translation. Alt text supports accessibility for screen readers and improves SEO by describing the image content to search engines.

    • Localizable Meta Fields

      Enable to import additional metadata content from HubSpot for translation.

      Supported fields include:

      • meta.post_summary, meta.post_body, meta.description

      • post_summary, email_content, list_content

      • rssBody, rssSummary

        This improves SEO and ensures a consistent multilingual experience.

    • Smart Content

      Enable to import all smart content variations (e.g., personalized CTAs or messages shown based on user attributes like location or lifecycle stage). This ensures each version is localized correctly.

    • head_html Parameters

      Enable this to extract and localize custom HTML inserted in the <head> section of the page. This may include meta tags, tracking scripts, or linked styles that contain translatable strings.

    • Fields to Omit

      Specify content blocks to exclude from import by entering one or more path values.

      • To omit all fields starting with a specific path (e.g., layoutSections.dnd_area.rows[0]), enter that full prefix.

      • To omit fields that contain a value, prefix it with * (e.g., *rssSummary). Separate multiple paths with commas. Whitespace and line breaks are ignored.

        To identify the correct path, open the source file of a HubSpot job and check the path attribute in the div tags.

  8. Choose how the target files are to be organized in HubSpot:

    • As multi-language groups - the translated pages are linked to the master page and form a language group. This option is supported for only Landing and Website pages. For more information, see HubSpot documentation.

    • As separate documents - the translated pages are stored as siblings. Language code appended to their internal page name differentiates the individual translations (e.g., Homepage vs. Homepage [de]).

  9. Select publication status of translations.

  10. Set the Source language.

    • This language must match the Source language of the project and should match the Primary language of the HubSpot site that's configured in HubSpot Domains & URLs settings.

  11. Click Save.

    The connector is added to the list on the Connectors page.

 
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