Analytics dashboards provide aggregated insights into translation activities across all projects of the organization.
In line with our internal data storage policy, any customer-input text (e.g. project names, file names, domains) from permanently deleted content does not appear in Phrase Analytics. Permanently deleted content is replaced with Deleted. All numerical values, dates, timestamps, boolean data types from permanently deleted content remain available. This ensures that historical KPIs, trends, and forecasting aggregations remain consistent over time.
Select Phrase Analytics on the left-side navigation panel to access the page, which features four main tabs with different visualizations for detailed reporting and statistics: , , and .
Note
Due to continuous improvements, the user interface may not be exactly the same as presented in the video.
Access rights are as follows:
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Full access: Admin and Owner user roles
They can view translation activities of all users in any project.
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Basic access: Project Manager, Developer, Translator and Designer user roles
They can view translation activities of all users for projects they have access to.
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Guest users do not have access to Phrase Analytics.
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Users assigned to a project can see all languages in that project, regardless of whether they have full or basic access.
Data is not real-time and refreshes once daily:
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EU instance: 1:00 AM UTC
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US instance: 8:00 AM UTC
The analytics dashboards provide specific filtering options to display more granular insights on available data.
Users can also export each visualization to .XSLX, .CSV and other file formats based on the visualization type. To export data, hover over the desired visualization and click the three dots icon in the right corner.
Note
It is not possible to download all views together.
Metrics Definition
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Container for the translations, with its own name and value. A key can have multiple translations, as the default language can be translated into one or many other languages.
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Translation
Any text added to the target languages. The translation consists of single or multiple words.
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Word
A unit of translation. To calculate certain metrics, both words from the default/source language and target languages are used.
More information about metrics and their definitions is available to customers.
The tab offers a summary of aggregated statistics, displayed month-on-month. It includes data from all projects, such as languages, keys, translations, and words. , and metrics also show monthly trends by comparing the metric value in the current month to the value of the past month.
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The Date filter does not apply to these statistics.
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The visualization shows the evolution of managed words over months, starting from June 2024.
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The line chart displays information about pre-translation sources (MT, TM or users) used in the project. The date indicates when words or keys were translated or reviewed.
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Overall volume visualizations show:
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A list of all projects with their respective managed words and keys.
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Visualizations featuring the top 5 projects by managed words and keys, highlighting the most used spaces.
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The metric was called Untranslated keys in the legacy Strings analytics.
The tab provides an overview for each language within a project. The pivot table shows the statuses for keys and words, helping track progress and remaining workload.
Graphical visuals display keys by state (in % format) across each of the review workflows.
Users can apply various filters to focus on specific content.
Main differences with legacy Strings analytics:
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Reviewed keys are now excluded from the metric.
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The metric was called Words not translated in the legacy Strings analytics.
The tab shows user performance within each of their assigned projects, which can be further filtered by language.
The pivot table highlights the contribution of the users, on keys and words.
The tab presents insights on MT units and translated character consumption across Strings and other Phrase products that leverage Phrase Language AI. It is the same dashboard supported in Phrase TMS, and provides an overview of MTU consumption across products, by language, engine, project, etc.
Upon access, it is defaulted to Phrase Strings but users can also see consumption across all/specific Phrase products by adjusting the dashboard filter.
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MT units consumed within Phrase Strings are tracked by project, locale pair, and user starting from 11th September 2025.