Project Management

Notifications (TMS)

In-app Notifications

Notifications are presented in the top right corner and provide status updates of jobs, projects, and any connection errors.

In-app notifications are also displayed in CAT editors when mentioning users in comment and LQA threads. Clicking on a mention notification opens the specific job in the editor, where the relevant thread and segment are focused. Notifications from comments or LQA are distinguished by the appropriate symbol: New Comment is displayed for comments, while LQA_new.jpeg is displayed for LQA assessments.

The notifications can be pinned to the top of the list for later reference, filtered to show only unread notifications using the toggle at the top of the list, or all marked as read at once through the option in the vertical_dot_grey.svg menu.

Unpinned notifications older than 30 days are automatically deleted. In-app notifications cannot be turned off.

Note

Due to continuous improvements, the user interface may not be exactly the same as presented in the video.

Email Notifications

Email notifications must be enabled in the Access and security settings.

Email notifications are sent to users only after their first login. Until then, the messages are queued. When the user first logs in to TMS, the queued messages are scheduled to be sent.

Email Notifications for New Jobs

Email notifications for new jobs tell linguists and vendors that work is available. They use the Job Assigned email template. The email goes to the providers assigned to the job and lists the details of each job included, such as file name, language pair, and due date. It also contains a link to the project.

A new job email is sent in either of these ways:

  • Automatically, when a new job is created with the Notify providers option enabled.

  • Manually, from Tools/Email in the jobs table on a project page, or from Notify providers on the Jobs page.

Email Notifications for Mentions

Project managers can configure email notifications on a per-project basis to provide additional visibility for collaboration in large projects with multiple vendors.

Email notifications follow the same rules and recipient logic as existing in-app notifications in TMS.

If enabled, email notifications are sent using a dedicated email template when:

  • A user is mentioned in segment or job comments and LQA threads.

  • A reply is added to an existing comment or LQA thread in which the user is a participant.

  • The user is included in a group mention (e.g., @owners, @providers), following the same behavior as in-app notifications.

The email notification contains a link that opens the job in the CAT web editor and focuses the relevant comment, thread, or segment. If a mentioned user has not yet accepted the job, the link opens the job in read-only mode.

Email notifications are sent only to users who currently have access to the relevant job or job part.

To configure email notifications, select Notify users when mentioned in comments or LQA in the Access and security settings.

Limitations

  • When comments or LQA issues are created in bulk (e.g., across repeated segments), one email is sent per conversation.

  • Email links generated before a job split may no longer resolve correctly, as new job parts receive new UIDs.

  • In multi-step or multi-organization workflows, the email link opens the job part where the conversation was created.

  • If multiple email templates of this type exist in TMS settings, the first available template is used automatically.

  • Replies notify all existing participants in the conversation, even without a new mention.

Email Notifications for New Reference Materials

Project managers can configure email notifications on a per-project basis to notify relevant users when new reference materials are manually added to a project. This notification is available in Access and security settings and is sent only if email notifications are enabled.

Recipients can be selected from project owners, internal providers, and vendor users. A dedicated email template can be used for this notification type.

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